Careers

Customer Advisor – Lighting and E-commerce

Location: Rzeszów
Work arrangement: On-site
Employment type: Full-time

Due to the planned opening of our showroom, we are looking for a communicative, well-organised person who is focused on building positive customer relationships to join our team.

We are seeking a candidate with previous customer service experience who can confidently conduct sales conversations and work effectively with interior designers and architects.

Responsibilities

In this role, you will be responsible for:

  • providing professional customer service;

  • advising customers on the selection of lamps, light sources and lighting systems;

  • preparing quotations, price estimates and responses to customer enquiries;

  • receiving and processing orders through the online store system;

  • monitoring order fulfilment and keeping customers informed about their order status;

  • building long-term relationships with individual customers, businesses and designers;

  • supporting customers both before and after purchase;

  • continuously developing your knowledge of our product range, technical specifications and lighting trends;

  • maintaining high communication and customer service standards.

Our Requirements

Previous customer service experience is essential.

We also expect:

  • perfect polish language

  • confidence in conducting sales conversations;

  • excellent interpersonal skills and the ability to identify customer needs;

  • strong organisational skills, independence and a responsible approach to work;

  • the ability to manage several matters simultaneously and set priorities;

  • good computer skills and familiarity with basic office software;

  • accuracy when preparing quotations and processing orders;

  • commitment, a positive attitude and the ability to work as part of a team;

  • willingness to learn the technical specifications of lamps and lighting systems.

Additional Advantages

The following would be an advantage:

  • knowledge of the lighting, electrical or interior furnishings industry;

  • experience working with interior designers and architects;

  • a good command of English;

  • an interest in lighting, architecture and interior design.

Previous expert knowledge of lighting is not required. We provide comprehensive product training, but we expect a willingness to systematically develop your knowledge of our range.

What Do We Offer?

  • stable employment and a long-term working relationship;

  • a basic salary and a performance-based bonus system;

  • introductory training covering our product range and the technical fundamentals of lighting;

  • opportunities to develop your sales and product knowledge;

  • the opportunity to work with modern lamps and advanced lighting systems;

  • a genuine influence on customer service standards and the organisation of day-to-day work;

  • all the tools necessary to perform your duties;

  • professional and technical support;

  • a friendly working atmosphere based on cooperation and mutual respect.

Who Are We Looking For?

We are looking for someone who understands that customer service involves more than providing a brief answer.

We want an advisor who can listen to customers, understand their needs, recommend the right solution and handle each matter through to completion.

Patience, accuracy, initiative and responsibility for the quality of the information provided are essential in this role.

How to Apply

Please send your CV to:

biuro@salonled.pl

Use the following email subject line:

Customer Advisor – Recruitment

In your message, briefly describe your customer service experience and explain why you are interested in working in the lighting industry.

Please include consent in your CV for the processing of your personal data for the purposes of the recruitment process.

Join Salon LED and help customers create well-lit, functional and exceptional interiors.